We want your stay to be as easy and as stress-free as possible and we have collated a list of frequently asked questions.
If you can’t find what you are looking for then don’t worry simply email us through the contact form or call on 01423 504005.
Check in is from 3pm and Check out is by 11am.
Yes we offer a late check out until 1pm for only £30 extra.
Yes we offer an early check-in at 1pm for only £30 extra.
Unfortunately we do not.
Yes we do to all floors.
Yes we do.
Yes however we only have a limited amount of rooms with these facilities.
If you have booked direct with us, please call 01423 504005 or email salescairn@strathmorehotels.com. If you have booked via a travel agent or other online booking site please contact them to cancel.
We have ideal family rooms available for 3 and 4 people and also some double and twin rooms that can take a cot for young children or perhaps a small extra bed with prior notification. Children sharing a room with two adults: 0-4 years of age = 50% of adult price 5-13 years of age = half price. If you wish to travel with a child and take advantage of these rates then please call us on 01423 504005 to check availability and to book or email salescairn@strathmorehotels.com.
If you book a superior/suite room or have booked direct premium wifi is included. If you have booked a Classic Room via an agent then WiFi will be charged at £5 per day.
Yes, during kitchen hours our menu is available however when closed we have a variety of different sandwiches available.
Yes we do, they are available on request.
Monday – Saturday 7.15am till 9.30am and Sunday 8am till 10am.
Yes, please ask reception for more information.
Well behaved pets are welcome in our hotels and we charge £15.00 per pet per night, maximum of two pets per room, and must be notified at the time of booking. Guide and Assistance dogs are exempt from these charges.
In the interests of hygiene and the comfort of other guests, we would appreciate it if you could kindly adhere to the following guidelines:
Yes.
Sunday – Thursday 3pm till close
Friday – Saturday 1pm till close
The hotel restaurant is open from 6.30pm till 8.30pm.
Yes.
Yes, we have a free phone in reception.
If you are celebrating a special occasion take a look at our accommodation extras on the following link https://strathmorehotels-thecairn.com/stay
Yes, we provide live entertainment throughout our peak seasons. This changes on a week to week basis. If you’d like to find out more please give us a call or an email.
Yes.
No booking is required but please do let us know if you plan to arrive early and leave your car.
Disabled bays are available near the hotel entrance. Subject to availability.
Unfortunately not, however this may be something we look into in the future.
Would you like to receive our brochure straight to your post box?
